The Trillium team is great at finding creative solutions and keeping us all actively participating in the conversation. Their patience with their clients, the love that they clearly have for their work, and their dedication to keeping our relationship positive and productive are admirable. Our customers come to us for an experience, and those who encounter Rachel generally feel that she is a wonderful part of that experience. She is exuberant and boisterous, generous and welcoming, and really good at hospitality, without knowing what that is. Adding this diversity to our workforce is entirely in alignment with our values and help us serve our community better.